Refund Policy

Last Updated: January 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which tfdellipticity.info (hereinafter referred to as "we," "us," or "our") will process refund requests for services provided through our website, tfdellipticity.info (hereinafter referred to as "the Website"). This policy is designed to ensure transparency and fairness while providing maximum legal protection for our business in compliance with applicable Slovak laws and regulations.

Scope and Applicability

This Refund Policy applies to all users of the Website who purchase services related to travel routes offered by tfdellipticity.info. By engaging with our services, you agree to be bound by this policy. If you do not agree with the terms of this policy, you must refrain from using our services.

Definitions

  • Service(s): Refers to travel routes and related offerings provided by tfdellipticity.info through the Website.
  • User: Any individual or entity that accesses or uses the Website and its services.
  • Refund: The return of funds to a User for a Service that has been purchased.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • If the Service purchased is canceled by tfdellipticity.info for any reason.
  • If the User provides a valid reason for cancellation at least 48 hours prior to the scheduled service.
  • If the Service provided does not meet the description or quality standards as advertised on the Website.

2. Refund Request Process

To request a refund, Users must:

  1. Submit a refund request via email to [email protected].
  2. Include the order number, date of purchase, and a detailed explanation of the reason for the refund request.
  3. Provide any supporting documentation, if applicable.

Refund requests must be submitted within 14 days of the service date. Requests submitted after this period will not be eligible for a refund.

3. Refund Processing Time

Once a refund request is received, we will review it and notify the User of the approval or rejection of the refund within 14 business days. If approved, the refund will be processed, and a credit will automatically be applied to the original payment method within a reasonable timeframe, typically within 7-10 business days.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Comply with the timelines specified in this policy for refund requests.

Limitations and Disclaimers

While we strive to provide high-quality services, we do not guarantee that all services will meet the User's expectations. We reserve the right to refuse a refund request if:

  • The request does not comply with the terms outlined in this policy.
  • The User has violated any of the terms of service or policies of tfdellipticity.info.

In no event shall tfdellipticity.info be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of our services or this Refund Policy.

Data Protection/Security

We are committed to protecting the privacy and security of our Users' personal information. All refund requests and related communications will be handled in accordance with our Privacy Policy, which can be found on the Website.

Changes to Policy

tfdellipticity.info reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Website. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: tfdellipticity.info
  • Phone: +4219196146414
  • Email: [email protected]
  • Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts located in Slovakia.